Ordered and received bag with photo of a friend's elderly dog who is declining. Unfortunately his name was spelled wrong, contacted customer service advised this was a Christmas present and was told that they would correct the spelling, reship and hopefully I'll get it in time for Christmas. It's the 20th of January and I still have not received the item. I have called repeatedly during the week and no one picks up the phone, and no voicemail. I sent an email and no one has responded. Not even sure they're still in business, unfortunately. really liked the product too, and was so looking forward to writing an excellent review. Very disappointed that was not the case.
I LOVE my new pillows. I am a senior in high school and wanted something to take to my dorm next year to remind me of my dogs - the pillows are perfect! They look absolutely amazing.
Custom Illustrated Pet Hoodie by Tote Tails
I could not possibly give this custom illustrated tote bag enough stars!! First off, the bag itself is huge and great quality! The artwork is incredible. They did SUCH a great job with the photo I sent of the dog! Even just as the gift giver, I was in love!! And it was amazing to watch my friend open the gift, and at first she thought it was just any old springer spaniel on the bag, just personalized with her dog's name.... but then she looked closer and noticed all the details that made this HER dog and it made it all that more special!! If you know a pet lover, this bag is a MUST. This company is fabulous. Fast and easy delivery. Would totally use again!
The tote is adorable with both my girlies on it.
Thanks for the time in creating a wonderful memory of both my four legged kiddos.